Dancing Trousers Cookery School
Dancing Trousers

Terms and Conditions

  1. Booking a course means that you agree to these Terms and Conditions.
  2. You must be over 13 to attend a class or have prior permission for younger attendees. Please call us to discuss.
  3. By clicking on “Book now” on the website you are making a provisional booking.
  4. A place is confirmed only when full payment has been received within 7 days of the provisional booking and a confirmation receipt has been sent.
  5. Bespoke bookings will incur a 50% cancellation fee, please see our Cancellation Policy. 
  6. We will take good care of you but we do not accept any liability for any injury incurred or losses you suffer as a result of you attending the cookery school.

This does not include or limit in any way our liability:

  • For death or personal injury caused by our negligence
  • Under section 2(3) of the Consumer Protection Act 1987
  • For fraud or fraudulent misrepresentation; or
  • For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
  1. Dancing Trousers Cookery School does not accept any liability for damage to, or loss of property from your car whilst parked on our premises or in the village of Broughton Poggs.
  2. Aprons are provided but please wear appropriate clothing (not long floppy sleeves for example) we will not be liable for damage to your clothing. Please wear closed toe shoes (preferably leather) with flat, non-slip soles. We cannot let you join a course if you have inappropriate footwear.
  3. Long hair must be tied back. You will be given a briefing on health and safety in the kitchen prior to the course commencing.
  4. Our courses are hands-on and involve heat and normal kitchen equipment. All participants are expected to listen carefully and obey instructions given. Inevitably there is a risk of accidents occurring. We expect you to take all reasonable care in the kitchen to avoid this happening.
  5. We cannot accommodate special dietary requirements on the courses unless you are booking all the places. Please call us to discuss this before booking a course.
  6. Many ingredients use nuts or nut derivatives. We cannot guarantee that you will not be exposed to nuts at Dancing Trousers Cookery School.
  7. Please note that I own two cats. If you are allergic to cats and you book a course, you do so at your own risk.
  8. Course menus may be changed at short notice due to the availability of ingredients or if a course runs at less than full capacity.
  9. You must advise us at the time of booking if you have any medical requirements, learning difficulties or allergies.
  10. If you are an Epipen user, you must bring it with you on the course. Failure to do so, may result in you not being able to participate.
  11. Prices are subject to change at any time, but won’t affect bookings that have already been paid for and confirmed.
  12. We retain full copyright and all intellectual property developed by Dancing Trousers Cookery School. You are provided with the recipe sheets for personal use only. No reproduction of these recipes is permitted.

Cancellations

  1. In the unlikely event of a course being cancelled or postponed by Dancing Trousers Cookery School, we will provide a suitable alternative course within a reasonable period of time or make a full refund to you.
  2. Once a booking has been paid for it cannot be refunded (other than as described in point 1 above) however if your circumstances change and you can no longer make that date, the following options are available:
  • 30 days or more notice prior to the date the course runs, we can transfer your booking onto another course of your choice of the same value.
  • Less than 30 days notice prior to the date the course runs, you are welcome to send someone in your place. You must notify us of the change please. If this is not possible your booking becomes void, no refund can be made and we cannot place you on another course.
  1. If a bespoke booking is cancelled or postponed with less than 30 days notice, we retain 50% of the fee paid to offset the costs we will incur. 
  2. If there are fewer attendees than originally booked on a bespoke course, their places are not refundable.
  3. If a customer fails to attend an event for any reason, or gives less than 30 days' notice of non-attendance, they are not eligible for any refund or transfer.
  4. These terms and conditions apply in all circumstances even if you are unable to attend due to sickness, injury, transport problems, bad weather or other inconveniences. 

Gift Vouchers

  1. Gift vouchers are valid for 6 months from the date of purchase (Christmas vouchers are all made valid to the end of June the following year to allow purchase ahead of time). Courses must be taken by the 'valid until' date. We recommend the recipient explores our website as soon as possible to find a suitable course and books it straight away to avoid disappointment.
  2. Entirely at our discretion, we may extend a voucher for a maximum of 3 months from the end of its validity period. There is a charge of £25 to do this and vouchers are only extended once.
  3. Gift vouchers are not redeemable for cash.
  4. Gift vouchers are not refundable in any circumstances but are transferrable to another person; please inform us of the transfer in advance of a course booking.
  5. Any balance left over can be put towards another course or used to purchase cookery equipment from the range we stock.
  6. Bookings made with gift vouchers do not qualify for discounts and we do not take gift vouchers as payment for our Last Minute Offer deals. 
  7. Once you have booked on a course using your voucher, our usual 30 day cancellation policy applies (see above).
  8. These terms and conditions apply in all circumstances even if you are unable to attend due to sickness, injury, transport problems, bad weather or other inconveniences. 

Privacy Policy

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you register for information or make a purchase. 
  3. Information that you provide when you communicate with us by any means.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  1. To provide information to you that you request from us relating to our products or services. 
  2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information. 
  3. To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at hello@dancingtrousers.co.uk